I love helping large companies better nurture their designers. I guide teams to work more collaboratively, and champion accessible, straightforward design.
12 years of experience in design and tech.
Currently guiding five teams in developing a software used by millions of scientists and editors globally at Springer Nature.
Work
UX Lead
Springer Nature, London & Singapore
Nov 2021 - Present
Senior UX Designer
Springer Nature, London
Apr 2017 - Nov 2021
UX Designer
Springer Nature, London
Aug 2016 - Apr 2017
UX & UI Designer
Sparrow Collab, Global
Mar 2015 – Mar 2016
UX & UI Designer, Project Manager
Melewi, Singapore
Mar 2013 – May 2015
Web & Book Designer
Be Movement, Singapore
Dec 2012 – Aug 2015
Design Sales Assistant
Luminaire, Chicago
Jul 2011 - Jun 2012
Experienced in
Developing scalable user-centred systems
Cross-functional collaboration
Activity-centred design
Workshop + Brainstorming facilitation
Persona + scenario building
Journey + System mapping
Mapping + Wireframing task-focussed flows
Planning + Analysing large-scale user research
Conducting + Analysing usability tests
Applying data-informed experiments to strategic and business goals
Accessible user interface design
Agile delivery + Lean thinking
Articles
Full resume
Contact
Portfolio available upon request.
cleo.ngiam@gmail.com