I love helping large companies better nurture their designers. I guide teams to work more collaboratively, and champion accessible, straightforward design.

12 years of experience in design and tech.

Currently guiding five teams in developing a software used by millions of scientists and editors globally at Springer Nature. 


Work

UX Lead
Springer Nature, London & Singapore
Nov 2021 - Present

Senior UX Designer
Springer Nature, London
Apr 2017 - Nov 2021

UX Designer
Springer Nature, London
Aug 2016 - Apr 2017

UX & UI Designer
Sparrow Collab, Global
Mar 2015 – Mar 2016

UX & UI Designer, Project Manager
Melewi, Singapore
Mar 2013 – May 2015

Web & Book Designer
Be Movement, Singapore
Dec 2012 – Aug 2015

Design Sales Assistant
Luminaire, Chicago
Jul 2011 - Jun 2012

Experienced in

Developing scalable user-centred systems
Cross-functional collaboration
Activity-centred design
Workshop + Brainstorming facilitation
Persona + scenario building
Journey + System mapping
Mapping + Wireframing task-focussed flows
Planning + Analysing large-scale user research
Conducting + Analysing usability tests
Applying data-informed experiments to strategic and business goals
Accessible user interface design
Agile delivery + Lean thinking


Articles

on Medium

Full resume

on Linkedin

Contact

Portfolio available upon request.

cleo.ngiam@gmail.com